GUIDELINES & ARTWORK INFORMATION Preferred file format is a print-ready PDF. For all artwork, a minimum of 300 DPI is required. Artwork Submission Send your order and art file(s) to us. Please reference your account number, company name or phone number in the subject line. Remember to note the size, stock, inks and quantity. Submit large artwork files easily via FTP by just compressing the file and upload. Bleeds and Borders • All artwork with a bleed must include a 1/16" extension on all sides to avoid additional charges. • Artwork with borders should indicate if the border should print 1/16" in from the edge of the label or bleed. Cancellations and Changes Cancellation or changes on orders cannot be guaranteed, so check proof carefully before placing orders. A minimum fee of $25.00 (V) will be charged for all cancellations or changes. Note that if the order has been printed, the full order value will be charged. Creating Your Files When you’re ready to place your order, follow these guidelines to ensure we receive your art files and for the best results: • Create one item, sized correctly, per document. For freeform™ laser cut labels, create a layered file that includes the cut path. • Make sure file(s) are colored correctly. • Graphics and text should be sized at 100%. • All supporting graphic file(s) used within your layout must be embedded with your layout file, placed at 100%. Order Refusal Professionalism as a company is important to us, so we reserve the right to refuse to print any labels that we consider profane or immoral. Over-Runs There will be no additional charge for over-runs. Photo and Art Authorization Don’t use copyrighted artwork without permission. To avoid legal trouble due to copyright infringement, submit an authorization form with your order. Print-Ready Artwork Print-ready artwork is provided at 100% size, requires no typesetting and has a 1/8" margin on all sides, including a bleed when needed. Please keep the following in mind when preparing print-ready artwork: • Exact position of text and graphics should be indicated, or we will position using our best judgment. • File(s) should be colored correctly. • We have found that photocopies, facsimiles, low-resolution laser prints and pencil or ballpoint sketches don't provide a high enough degree of resolution to produce quality products. For this reason, we ask that you choose another method of providing your artwork. We accept art files created in the following applications: • Acrobat® PDF® • Adobe® Photoshop® • Adobe® Illustrator® • Adobe® InDesign® We do not accept art files created in the following applications: • Microsoft® PowerPoint® • Microsoft® Word® • Microsoft® Excel® • Microsoft® Publisher® *Microsoft® Excel® files only accepted for variable data We do not accept CAD or manufacturing drawings. Proofs - 1st Proof Free Proofs are available electronically, as well as by fax. Please note that the proof needs to be requested when your order is submitted. Electronic Proofs: • SAME DAY service if received by 12pm CT • Adds 24-Hour to order production time. • Additional proofs are $18.00 (V) each. • Please provide complete email address or fax number. • Proof colors will vary by computer and/or printer. (Electronic Proofs only) • Stock color will not be represented on the proof. • Order production time begins after proof approval. For viewing electronic proofs, please check the Adobe® Reader® or Acrobat® settings under “Edit”/“Preferences”/ “Page Display” are as follows: • Uncheck “Enhance thin lines” • Set “Use Overprint Preview” to “Always” Reprints and Liability We firmly stand behind our products, and because your complete satisfaction is our highest priority: • We will gladly and promptly reprint label orders that have defective workmanship. • We will reprint at no charge if we are at fault. • Unfortunately, we cannot be held liable for damages that might arise from using our products, other than the replacement cost of such product. Reverses We will reverse your copy free of charge; just indicate on your order what copy is reversed. Rights to Promotion We’re proud of the work we do. We reserve the right to use all products in our advertising and displays unless otherwise specified in writing at the time of order. Screens and Registration • Screens are available with a 5%–95% tint. (For example, 85% black is basically dark grey.) • Registration of color-to-color is within industry standards of 1/32". 64
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